FAQ Section

If you have a question that isn’t answered here please contact us. We aim to respond within 2 business days.

Perfume FAQ

Do your perfumes need to macerate?
A:
Our Parfums can be used straight away upon arrival, but some scents benefit from sitting in a dark cabinet for a minimum of 1-3 weeks before use. They deepen in scent and longevity overtime.

If your Parfum shows a BD - batch date number it may need to sit to macerate, if it shows a #10000 - batch number it is full macerated and ready to wear. If a fragrance goes out of stock please expect it be sold out for a minimum of 3 weeks due to the maceration process.

Our Perfume Oils do not need to macerate, you can use then straight away upon arrival.

What is your perfumes shelf life?
A:
3+ years is the recommended but they can last longer. This also depends on how you store your perfumes.

What percentage of fragrance oils do you use in your perfumes?
A:
Our perfumes sit at 25%-40% fragrance oils, all used to the correct Australia IFRA standard.

What's the best way to store my perfumes?
A:
To preserve the fragrance and longevity of your perfumes, store them in a cool, dry place away from direct sunlight and heat. Amber and frosted glass bottles help protect the oils from UV rays, but keeping them in a drawer, cabinet or on a shelf away from direct sunlight will further maintain their quality and scent.
We don't recommend storing them in the bathroom or fridge due to temperature changes and humidity.

How can I make my perfume last longer on the skin?
A:
You can apply it to well-moisturized skin or right after showering. Focus on pulse points like wrists, inner elbows, and behind the ears. Avoid rubbing your wrists together, as this can break down the fragrance oils and cause the scent to fade faster. We also add a special additive to our perfumes to create a longer and stronger scent throw.

Free Gift FAQ

Can I pick my free 2ml samples?
A:
Yes, you may pick your FREE 2ml samples. Leave us a message at checkout for your order requesting your chosen 2ml and/or if you would prefer a Perfume Oil or an Extrait de Parfum. If its available we will be sure you receive the one you requested, if you don't request a certain fragrance or it's unavailable, we will add a random one for you.

How does the free 10ml + 2ml work?
A:
Orders $100 and over qualify for a FREE 2ml + FREE shipping. Orders $120 and over will receive a FREE 10ml Gift that is shown on our home page and FREE random 2ml samples + FREE shipping. Your FREE 10ml Gift will automatically be added to your cart.
Your FREE 2ml samples will consist of either a Perfume Oil or a Perfume Spray.

Shipping FAQ

How long does it take to process orders?
A:
We aim to have your order processed within 1-3 business days. If your order is made on a Saturday or Sunday, they will begin processing the following work day. Some perfumes are poured on order, some may be in stock ready to ship.
Orders are dispatched from Gold Coast, Queensland.

What courier do you ship with?
A: We currently ship with Australia Post for all orders, if this changes in the future customers will be notified prior.

Can I track my order?
A:
Yes, all orders will be sent a tracking number after dispatch. You will be able to track your order through Australia Post or the Auspost App.

Where do you ship to?
A:
We ship Australia wide, we don't offer overseas shipping.